Unpublished procedures / Consignment clearance for imports at Malaba
Summary of the procedure
List of steps
List of steps
(9)
1
Contract a clearing agent / freight fowarder
2
Apply for plant importation permit
3
Obtain plant importation permit
4
Appoint a clearing agent
5
Make a customs declaration
6
Pay taxes
7
Verification of documents
8
Consignment inspection
9
Obtain clearance
Where to go?
Clearing fowarder
(x 2)
1
4
Department of crop inspection and certification
3
Uganda Revenue Authority Malaba
(x 2)
5
7
Commercial Bank
6
Ministry of Agriculture, Animal Industry and Fisheries-Busia Border
8
What you will get
Plant importation permit
3
Release order (original)
8
Required documents
Application form for plant importation permit
2
Proof of payment
4
Packing list
4
Certificate of origin (Optional)
(x 2)
4
5
Import permit
4
Phytosanitary certificate
4
Certificate of conformity(Pvoc)
(x 2)
4
5
EFRIS code
5
Payment registration slip
6
How much?
Estimated cost of the procedure
USD 50
USD 50
( This is an estimate cost per container)
25
% goods-value
How long ?
| min. | max. | |
|---|---|---|
| Total time (sum): | 0mn | 10mn |
| of which: | ||
| Attention at counter: | 0mn | 10mn |
Legal justification?
EAC Customs Management Act 2004
Plant Protection and Health Act, 2015
Detailed steps
1
Contract a clearing agent / freight fowarder
Costs( see details ) |
Timeframe ( see details ) |
||
|
USD
50
|
|
Expected results
1.
Notification of acceptance of assignment
Requirements
1.
Exporter's Tax identification number
Of both the trader and the clearing agent
Of both the trader and the clearing agent
Cost USD 50
UGX
expand_more
expand_less
|
USD
50
This is an estimate cost per container
|
Payment methods:
cash, credit cards, check
The fees charged depends on the value of the consignment and the negotiations between the exporter and the clearing agent
Time frame
Attention at counter:
Max. 5mn
Legal justification
1.
EAC Customs Management Act 2004
Sections 147, 148
Sections 147, 148
Who certified this information ?
21/11/2025
Recourse: Uganda Revenue Authority Tower
Entity in charge
Uganda Revenue Authority Tower
Nakawa industrial area
plot M193/M194, Kampala
Tel: +256 417 443 034 / +256 417 443 090
Email: services@ura.go.ug
Website: https://www.ura.go.ug
Directions: Google maps
Tel: +256 417 443 034 / +256 417 443 090
Email: services@ura.go.ug
Website: https://www.ura.go.ug
Directions: Google maps
Unit in charge
URA customs
| Mon: | 00:01 - 00:00 |
| Tue: | 00:01 - 00:00 |
| Wed: | 00:01 - 00:00 |
| Thu: | 00:01 - 00:00 |
| Fri: | 00:01 - 00:00 |
| Sat: | 00:01 - 00:00 |
| Sun: | 00:01 - 00:00 |
Some stations like Mpondwe dont work 24 hours yet.
2
Apply for plant importation permit
Timeframe ( see details ) |
||
|
Expected results
1.
Notification of receipt of application
Requirements
1.
Application form for plant importation permit (original)
Time frame
Attention at counter:
Max. 5mn
Legal justification
1.
Plant Protection and Health Act, 2015
Section 14
Section 14
Who certified this information ?
14/08/2018
Recourse: Ministry of Agriculture, Animal Industry and Fisheries
Entity in charge
Ministry of Agriculture, Animal Industry and Fisheries
Berkely Lane,
P.O. Box 102 Entebbe, Uganda, Entebbe
Tel: 0414 320 690
Email: ps@agriculture.go.ug
Website: http://www.agriculture.go.ug/
Directions: Google maps
Tel: 0414 320 690
Email: ps@agriculture.go.ug
Website: http://www.agriculture.go.ug/
Directions: Google maps
Unit in charge
Phytosanitary and quarantine inspection services (PQIS)
| Mon: | 08:00 - 17:00 |
| Tue: | 08:00 - 17:00 |
| Wed: | 08:00 - 17:00 |
| Thu: | 08:00 - 17:00 |
| Fri: | 08:00 - 17:00 |
3
Obtain plant importation permit
Contact details
Entity in charge
Department of crop inspection and certification
Plot 14-18 Lugard Avenue, Entebbe
Tel: +256 414 320 690
Email: paul.mwambu@agriculture.go.ug
Website: http://www.agriculture.go.ug
Directions: Google maps
Tel: +256 414 320 690
Email: paul.mwambu@agriculture.go.ug
Website: http://www.agriculture.go.ug
Directions: Google maps
Unit in charge
Phytosanitary and quarantine inspection services (PQIS)
| Mon: | 08:00 - 13:00, 14:00 - 17:00 |
| Tue: | 08:00 - 13:00, 14:00 - 17:00 |
| Wed: | 08:00 - 13:00, 14:00 - 17:00 |
| Thu: | 08:00 - 13:00, 14:00 - 17:00 |
| Fri: | 08:00 - 13:00, 14:00 - 17:00 |
Expected results
1.
Plant importation permit
Legal justification
1.
Plant Protection and Health Act, 2015
Section 14
Section 14
Who certified this information ?
14/08/2018
Recourse: Department of crop inspection and certification
Entity in charge
Department of crop inspection and certification
Plot 14-18 Lugard Avenue, Entebbe
Tel: +256 414 320 690
Email: paul.mwambu@agriculture.go.ug
Website: http://www.agriculture.go.ug
Directions: Google maps
Tel: +256 414 320 690
Email: paul.mwambu@agriculture.go.ug
Website: http://www.agriculture.go.ug
Directions: Google maps
Unit in charge
Phytosanitary and quarantine inspection services (PQIS)
| Mon: | 08:00 - 13:00, 14:00 - 17:00 |
| Tue: | 08:00 - 13:00, 14:00 - 17:00 |
| Wed: | 08:00 - 13:00, 14:00 - 17:00 |
| Thu: | 08:00 - 13:00, 14:00 - 17:00 |
| Fri: | 08:00 - 13:00, 14:00 - 17:00 |
4
Appoint a clearing agent
Expected results
1.
Notification of acceptance of assignment
2.
Contract
Requirements
1.
Proof of payment (copy)
2.
Packing list (copy)
3.
Certificate of origin (Optional)
4.
Import permit (copy)
5.
Phytosanitary certificate (copy)
6.
Certificate of conformity(Pvoc) (copy)
7.
Exporter's Tax identification number
Cost
UGX
expand_more
expand_less
Payment methods:
cash, credit cards, check
The cost varies from one agaent to another depending on negotiation.
Recourse: Uganda Revenue Authority Tower
Entity in charge
Uganda Revenue Authority Tower
Nakawa industrial area
plot M193/M194, Kampala
Tel: +256 417 443 034 / +256 417 443 090
Email: services@ura.go.ug
Website: https://www.ura.go.ug
Directions: Google maps
Tel: +256 417 443 034 / +256 417 443 090
Email: services@ura.go.ug
Website: https://www.ura.go.ug
Directions: Google maps
Unit in charge
Uganda revenue authority customs department
| Mon: | 08:00 - 17:00 |
| Tue: | 08:00 - 17:00 |
| Wed: | 08:00 - 17:00 |
| Thu: | 08:00 - 17:00 |
| Fri: | 08:00 - 17:00 |
5
Make a customs declaration
Contact details
Entity in charge
Uganda Revenue Authority Malaba
Plot 17-23 Busia road
Malaba, Tororo
Tel: +256 417 444 933
Website: www.ura.go.ug, help.ura.go.ug
Tel: +256 417 444 933
Website: www.ura.go.ug, help.ura.go.ug
Unit in charge
Export Desk/Barrier office Malaba
| Mon: | 00:00 - 00:01 |
| Tue: | 00:00 - 00:01 |
| Wed: | 00:00 - 00:01 |
| Thu: | 00:00 - 00:01 |
| Fri: | 00:00 - 00:01 |
| Sat: | 00:00 - 00:01 |
| Sun: | 00:00 - 00:01 |
Expected results
1.
Export Custom Entry
Requirements
1.
Certificate of conformity(Pvoc) (original)
2.
Certificate of origin (Optional) (copy)
3.
EFRIS code (copy)
4.
Import clearance certificate (copy)
Recourse: Uganda Revenue Authority Malaba
Entity in charge
Uganda Revenue Authority Malaba
Plot 17-23 Busia road
Malaba, Tororo
Tel: +256 417 444 933
Website: www.ura.go.ug, help.ura.go.ug
Tel: +256 417 444 933
Website: www.ura.go.ug, help.ura.go.ug
Unit in charge
Office of the Customs Supervisor Malaba
| Mon: | 00:00 - 00:01 |
| Tue: | 00:00 - 00:01 |
| Wed: | 00:00 - 00:01 |
| Thu: | 00:00 - 00:01 |
| Fri: | 00:00 - 00:01 |
| Sat: | 00:00 - 00:01 |
| Sun: | 00:00 - 00:01 |
6
Pay taxes
Expected results
1.
URA notification of payment
Requirements
1.
Payment registration slip (original)
This is a self assessment done to calculate how much import duty is due for payment.
This is a self assessment done to calculate how much import duty is due for payment.
Cost
UGX
expand_more
expand_less
Cost detail |
Estimate your cost |
|
UGX
0
-
25
% goods-value
|
|
7
Verification of documents
Contact details
Entity in charge
Uganda Revenue Authority Malaba
Plot 17-23 Busia road
Malaba, Tororo
Tel: +256 417 444 933
Website: www.ura.go.ug, help.ura.go.ug
Tel: +256 417 444 933
Website: www.ura.go.ug, help.ura.go.ug
Unit in charge
Export Desk/Barrier office Malaba
| Mon: | 00:00 - 00:01 |
| Tue: | 00:00 - 00:01 |
| Wed: | 00:00 - 00:01 |
| Thu: | 00:00 - 00:01 |
| Fri: | 00:00 - 00:01 |
| Sat: | 00:00 - 00:01 |
| Sun: | 00:00 - 00:01 |
Recourse: Uganda Revenue Authority Malaba
Entity in charge
Uganda Revenue Authority Malaba
Plot 17-23 Busia road
Malaba, Tororo
Tel: +256 417 444 933
Website: www.ura.go.ug, help.ura.go.ug
Tel: +256 417 444 933
Website: www.ura.go.ug, help.ura.go.ug
Unit in charge
Export Desk/Barrier office Malaba
| Mon: | 00:00 - 00:01 |
| Tue: | 00:00 - 00:01 |
| Wed: | 00:00 - 00:01 |
| Thu: | 00:00 - 00:01 |
| Fri: | 00:00 - 00:01 |
| Sat: | 00:00 - 00:01 |
| Sun: | 00:00 - 00:01 |
8
Consignment inspection
Contact details
Entity in charge
Ministry of Agriculture, Animal Industry and Fisheries-Busia Border
Unit in charge
Busia supervisor customs
| Mon: | 00:00 - 00:01 |
| Tue: | 00:00 - 00:01 |
| Wed: | 00:00 - 00:01 |
| Thu: | 00:00 - 00:01 |
| Fri: | 00:00 - 00:01 |
| Sat: | 00:00 - 00:01 |
| Sun: | 00:00 - 00:01 |
Expected results
1.
Release order (original)
Requirements
9
Obtain clearance
Expected results
1.
Import clearance certificate