IMPORT / General / Clearance / Consignment clearance for general imports at Busia / Obtain consignment clearance without PVoC

Summary of the procedure

List of steps

List of steps (12)
1
Appoint a clearing agent Online procedure
2
Make a declaration Online procedure
3
Deposit consignment in bonded warehouse
4
Joint verification of consignment
5
Pay taxes
6
Inspection of consignment
7
Pay testing fees and surchage
8
Send sample to laboratory for testing
9
Obtain notification of results
10
Obtain laboratory results
11
Obtain UNBS clearance
12
Obtain customs clearance
 

Where to go?

Uganda Revenue Authority Website
1
Uganda Revenue Authority Website
URA customs office (x 2)
3 4
URA customs office
Commercial Bank (x 2)
5 7
Commercial Bank
Uganda National Bureau of Standards (x 5)
6 8 9 10 11
Uganda National Bureau of Standards
Uganda Revenue Authority
12
Uganda Revenue Authority

What you will get

Import clearance certificate
11
Import clearance certificate
Exit note
12
Exit note
Release order (original)
12
Release order (original)

Required documents

Proof of payment (x 2)
1 2
Proof of payment
Packing list (x 3)
1 2 3
Packing list
Certificate of origin (Optional)
1
Certificate of origin (Optional)
Import permit
1
Import permit
Phytosanitary certificate
1
Phytosanitary certificate
Invoice for the consignment
2
Invoice for the consignment
URA Payment Slip (x 2)
5 7
URA Payment Slip
Retained sample form
10
Retained sample form
National identity card (x 2)
11 12
National identity card

How much?

Estimated cost of the procedure USD 50
USD  50
15 %  CIF
  Ad valorem fee of 0.523% of the FOB value of the goods imported.

How long ?

  min. max.
Total time (sum): 11d 72d
of which:
Waiting time in queue (sum): 2h. 20mn 5h.
Attention at counter: 2h. 5mn 4h. 40mn
Waiting time until next step (sum): 10d 70d

Legal justification?

EAC Customs Management Act 2004  EAC Customs Management Act 2004
EAC customs management regulations  EAC customs management regulations
Uganda national bureau of standards import inspection and clearance regulatins 2015  Uganda national bureau of standards import inspection and clearance regulations 2015
  ( Sections  12, 5 ,  Article Cap 327 )
Uganda national bureau of standars, Inspection and clearance of imports regulations 2018  Uganda National Bureau of Standards, Imports Inspection and clearance regulation 2018
 Uganda national bureau of standards import and clearance regulations 2018

Detailed steps

1
Appoint a clearing agent

Costs

( see details )

Wait until next step

Free of charge
1 day  -  2 days

Contact details

Entity in charge

Uganda Revenue Authority Website

Licensed customs agents 2020.pdf Licensed customs agents 2020.pdf

Expected results

1. 01 - Notification of acceptance of assignment
Notification of acceptance of assignment
2. 01 -  Contract
Contract

Requirements

1. 01 - Libre deuda de patente
Proof of payment (copy)
for the consignment
2. 01 - Libre deuda de patente
Packing list (copy)
3. 01 - Libre deuda de patente
Certificate of origin (Optional)
4. 01 - Libre deuda de patente
Import permit (copy)
5. 01 - Libre deuda de patente
Phytosanitary certificate (copy)
6. 01 - Libre deuda de patente
Exporter's Tax identification number

Cost

UGX expand_more expand_less
  • UGX Add Name Here
Payment methods: cash, credit cards, check
The cost varies from one agent to another depending on negotiation. The estimated minimum cost is 50 usd

Time frame

Waiting time until next step: Min.   1 day - Max.   2 days

Legal justification

1. EAC Customs Management Act 2004
EAC Customs Management Act 2004
Section 146

Recourse: Uganda Revenue Authority Tower

Entity in charge

Uganda Revenue Authority Tower

Nakawa industrial area plot M193/M194, Kampala
Tel: +256 417 443 034 / +256 417 443 090
Email: services@ura.go.ug
Website: https://www.ura.go.ug
Directions: Google maps

Unit in charge

URA customs

Mon: 00:01 - 00:00
Tue: 00:01 - 00:00
Wed: 00:01 - 00:00
Thu: 00:01 - 00:00
Fri: 00:01 - 00:00
Sat: 00:01 - 00:00
Sun: 00:01 - 00:00
Some stations like Mpondwe dont work 24 hours yet.
2
Make a declaration

Expected results

1. 01 - Export Custom Entry
Export Custom Entry

Requirements

1. 01 - Libre deuda de patente
Packing list (copy)
2. 01 - Libre deuda de patente
Proof of payment (copy)
3. 01 - Libre deuda de patente
Invoice for the consignment (copy)

Time frame

Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. EAC customs management regulations
EAC customs management regulations

Additional information

This declaration notifies Uganda National Bureau of Standards that a consignment has arrived and is due for inspection.

Recourse: Uganda Revenue Authority Tower

Entity in charge

Uganda Revenue Authority Tower

Nakawa industrial area plot M193/M194, Kampala
Tel: +256 417 443 034 / +256 417 443 090
Email: services@ura.go.ug
Website: https://www.ura.go.ug
Directions: Google maps

Unit in charge

Customs department

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
Sat: closed
Sun: closed
3
Deposit consignment in bonded warehouse

Costs

( see details )

Timeframe ( see details )

Wait until next step

USD 50
15 mn  -  40 mn
2 days  -  4h.

Contact details

Entity in charge

URA customs office

URA Tower , plot M 193/4 Nakawa Industrial Area, P.O. Box 7279, Kampala
Tel: +256 323443610
Email: services@ura.go.ug
Website: ura.go.ug
Some stations like Mpondwe don't work 24 hrs

Unit in charge

Barrier office

Mon: 00:00 - 00:00
Tue: 00:00 - 00:00
Wed: 00:00 - 00:00
Thu: 00:00 - 00:00
Fri: 00:00 - 00:00
Sat: 00:00 - 00:00
Sun: 00:00 - 00:00
Some stations like Mpondwe don't work 24 hrs

Requirements

1. 01 - Libre deuda de patente
Consignment
2. 01 - Libre deuda de patente
Packing list

Cost USD 50

UGX expand_more expand_less
  • UGX Add Name Here
USD 50
Payment methods: cash, credit cards, check

Time frame

Waiting time in queue: Min.   10mn - Max.  30mn
Attention at counter: Min.   5mn - Max.   10mn
Waiting time until next step: Min.   2 days - Max.   4h.

Legal justification

1. Uganda national bureau of standards import inspection and clearance regulations 2015
Uganda national bureau of standards import inspection and clearance regulations 2015
Section 12
2. EAC Customs Management Act 2004
EAC Customs Management Act 2004
Section 47

Recourse: URA customs office

Entity in charge

URA customs office

URA Tower , plot M 193/4 Nakawa Industrial Area, P.O. Box 7279, Kampala
Tel: +256 323443610
Email: services@ura.go.ug
Website: ura.go.ug
Some stations like Mpondwe don't work 24 hrs

Unit in charge

URA customs

Mon: 00:01 - 00:00
Tue: 00:01 - 00:00
Wed: 00:01 - 00:00
Thu: 00:01 - 00:00
Fri: 00:01 - 00:00
Sat: 00:01 - 00:00
Sun: 00:01 - 00:00
Some stations like Mpondwe dont work 24 hours yet.
4
Joint verification of consignment

Contact details

Entity in charge

URA customs office

URA Tower , plot M 193/4 Nakawa Industrial Area, P.O. Box 7279, Kampala
Tel: +256 323443610
Email: services@ura.go.ug
Website: ura.go.ug
Some stations like Mpondwe don't work 24 hrs

Unit in charge

URA customs

Mon: 00:01 - 00:00
Tue: 00:01 - 00:00
Wed: 00:01 - 00:00
Thu: 00:01 - 00:00
Fri: 00:01 - 00:00
Sat: 00:01 - 00:00
Sun: 00:01 - 00:00
Some stations like Mpondwe dont work 24 hours yet.

Expected results

1. URA Payment Slip
URA Payment Slip

Requirements

1. 01 - Libre deuda de patente
Physical presence
2. 01 - Libre deuda de patente
Consignment

Cost

UGX expand_more expand_less
  • UGX Add Name Here

Time frame

Waiting time in queue: Min.   30mn - Max.  1h.
Attention at counter: Min.   30mn - Max.   1h.

Legal justification

1. EAC Customs Management Act 2004
EAC Customs Management Act 2004
Section 48
2. Uganda national bureau of standards import inspection and clearance regulations 2015
Uganda national bureau of standards import inspection and clearance regulations 2015
Article Cap327

Recourse: URA customs office

Entity in charge

URA customs office

URA Tower , plot M 193/4 Nakawa Industrial Area, P.O. Box 7279, Kampala
Tel: +256 323443610
Email: services@ura.go.ug
Website: ura.go.ug
Some stations like Mpondwe don't work 24 hrs

Unit in charge

URA customs

Mon: 00:01 - 00:00
Tue: 00:01 - 00:00
Wed: 00:01 - 00:00
Thu: 00:01 - 00:00
Fri: 00:01 - 00:00
Sat: 00:01 - 00:00
Sun: 00:01 - 00:00
Some stations like Mpondwe dont work 24 hours yet.
5
Pay taxes

Contact details

Entity in charge

Commercial Bank

Kampala

Unit in charge

Banking hall

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
Sat: 08:00 - 13:00
Sun: closed

Expected results

1. 01 - Bank e-tax receipt
Bank e-tax receipt

Requirements

1. URA Payment Slip
URA Payment Slip (copy)

Time frame

Waiting time in queue: Min.   5mn - Max.  15mn
Attention at counter: Min.   5mn - Max.   10mn

Recourse: Commercial Bank

Entity in charge

Commercial Bank

Kampala

Unit in charge

Banking hall

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
Sat: 08:00 - 13:00
Sun: closed
6
Inspection of consignment

Contact details

Entity in charge

Uganda National Bureau of Standards

Plot 2-12 Bypass Link, Bweyogerere Industrial Park, P.O. Box 6329, Kampala
Tel: +256 417 333 250 / +256 417 333 251
Email: info@unbs.go.ug
Website: www.unbs.go.ug
Directions: Google maps

Unit in charge

Import inspection department-National inspection division

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Expected results

1. URA Payment Slip
URA Payment Slip

Requirements

1. 01 - Libre deuda de patente
Consignment
2. 01 - Libre deuda de patente
Physical presence
Of the consignee or a representative.

Time frame

Waiting time in queue: Min.   10mn - Max.  30mn
Attention at counter: Min.   1h. - Max.   2h.

Legal justification

1. Uganda National Bureau of Standards, Imports Inspection and clearance regulation 2018
Uganda National Bureau of Standards, Imports Inspection and clearance regulation 2018
Sections 4, 6

Who certified this information ?

03/08/2018

Recourse: Uganda National Bureau of Standards

Entity in charge

Uganda National Bureau of Standards

Plot 2-12 Bypass Link, Bweyogerere Industrial Park, P.O. Box 6329, Kampala
Tel: +256 417 333 250 / +256 417 333 251
Email: info@unbs.go.ug
Website: www.unbs.go.ug
Directions: Google maps

Unit in charge

Office of the manager imports inspection

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
7
Pay testing fees and surchage

Costs

( see details )

Timeframe ( see details )

Wait until next step

Free of charge
10 mn  -  20 mn
 -  0.5 day

Contact details

Entity in charge

Commercial Bank

Kampala

Unit in charge

Banking hall

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
Sat: 08:00 - 13:00
Sun: closed

Expected results

1. 01 - URA notification of payment
URA notification of payment
2. 01 - Bank e-tax receipt
Bank e-tax receipt

Requirements

1. URA Payment Slip
URA Payment Slip (original)

Cost

UGX expand_more expand_less
  • UGX Add Name Here

Cost detail

Estimate your cost

Testing fees
Surcharge on goods without PVoC
UGX 0 -
15 % CIF
The testing fees will depend on the product and parameters to be tested.

Time frame

Waiting time in queue: Min.   10mn - Max.  15mn
Attention at counter: Max.   5mn
Waiting time until next step: Max.   0.5 day

Legal justification

1.
Uganda national bureau of standards import and clearance regulations 2018
Section 6

Who certified this information ?

03/08/2018

Recourse: Commercial Bank

Entity in charge

Commercial Bank

Kampala

Unit in charge

Banking hall

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
Sat: 08:00 - 13:00
Sun: closed
8
Send sample to laboratory for testing

Timeframe ( see details )

Wait until next step

1h 5 mn  -  2h 30 mn
7 days  -  60 days

Contact details

Entity in charge

Uganda National Bureau of Standards

Plot 2-12 Bypass Link, Bweyogerere Industrial Park, P.O. Box 6329, Kampala
Tel: +256 417 333 250 / +256 417 333 251
Email: info@unbs.go.ug
Website: www.unbs.go.ug
Directions: Google maps

Unit in charge

Import inspection department-National inspection division

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Expected results

1. Bond deposit note
Bond deposit note
2. 01 - Retained sample form
Retained sample form
3. 01 - Release under seal
Release under seal

Requirements

1. 01 - Libre deuda de patente
Product samples

Time frame

Waiting time in queue: Min.   1h. - Max.  2h.
Attention at counter: Min.   5mn - Max.   30mn
Waiting time until next step: Min.   7 days - Max.   60 days

Legal justification

1. Uganda national bureau of standards import inspection and clearance regulations 2015
Uganda national bureau of standards import inspection and clearance regulations 2015
Section 12

Additional information

The goods may spend up to 30 days in the testing facility. To manage their costs, traders move them under seal to warehouses of their choice until they are released.

Who certified this information ?

03/08/2018

Recourse: Uganda National Bureau of Standards

Entity in charge

Uganda National Bureau of Standards

Plot 2-12 Bypass Link, Bweyogerere Industrial Park, P.O. Box 6329, Kampala
Tel: +256 417 333 250 / +256 417 333 251
Email: info@unbs.go.ug
Website: www.unbs.go.ug
Directions: Google maps

Unit in charge

Office of the manager imports inspection

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
9
Obtain notification of results

Timeframe ( see details )

Wait until next step

0 mn  -  0 mn
 -  7 days

Contact details

Entity in charge

Uganda National Bureau of Standards

Plot 2-12 Bypass Link, Bweyogerere Industrial Park, P.O. Box 6329, Kampala
Tel: +256 417 333 250 / +256 417 333 251
Email: info@unbs.go.ug
Website: www.unbs.go.ug
Directions: Google maps

Unit in charge

Import inspection department-National inspection division

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Expected results

1. 01 - Notification email for registration of sales contract
Notification email for registration of sales contract

Requirements

1. 01 - Libre deuda de patente
Email address
Of the consignee or a representative

Time frame

Attention at counter: Max.   5mn
Waiting time until next step: Max.   7 days

Legal justification

1. Uganda National Bureau of Standards, Imports Inspection and clearance regulation 2018
Uganda National Bureau of Standards, Imports Inspection and clearance regulation 2018
Section 6

Additional information

This is a system generated email that will be sent automatically by the UNBS laboratory information management system to the consignee as soon as the tests are done.

Who certified this information ?

03/08/2018

Recourse: Uganda National Bureau of Standards

Entity in charge

Uganda National Bureau of Standards

Plot 2-12 Bypass Link, Bweyogerere Industrial Park, P.O. Box 6329, Kampala
Tel: +256 417 333 250 / +256 417 333 251
Email: info@unbs.go.ug
Website: www.unbs.go.ug
Directions: Google maps

Unit in charge

Office of the manager imports inspection

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
10
Obtain laboratory results

Contact details

Entity in charge

Uganda National Bureau of Standards

Plot 2-12 Bypass Link, Bweyogerere Industrial Park, P.O. Box 6329, Kampala
Tel: +256 417 333 250 / +256 417 333 251
Email: info@unbs.go.ug
Website: www.unbs.go.ug
Directions: Google maps

Unit in charge

Import inspection department-National inspection division

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Expected results

1. 01 - UNBS Certificate of analysis
UNBS Certificate of analysis

Requirements

1. 01 - Libre deuda de patente
Retained sample form

Time frame

Waiting time in queue: Min.   10mn - Max.  15mn
Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. Uganda national bureau of standards import inspection and clearance regulations 2015
Uganda national bureau of standards import inspection and clearance regulations 2015
Section 12

Who certified this information ?

03/08/2018

Recourse: Uganda National Bureau of Standards

Entity in charge

Uganda National Bureau of Standards

Plot 2-12 Bypass Link, Bweyogerere Industrial Park, P.O. Box 6329, Kampala
Tel: +256 417 333 250 / +256 417 333 251
Email: info@unbs.go.ug
Website: www.unbs.go.ug
Directions: Google maps

Unit in charge

Import inspection department-National inspection division

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
11
Obtain UNBS clearance

Contact details

Entity in charge

Uganda National Bureau of Standards

Plot 2-12 Bypass Link, Bweyogerere Industrial Park, P.O. Box 6329, Kampala
Tel: +256 417 333 250 / +256 417 333 251
Email: info@unbs.go.ug
Website: www.unbs.go.ug
Directions: Google maps

Unit in charge

Import inspection department-National inspection division

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Expected results

1. 01 - Import clearance certificate
Import clearance certificate

Requirements

1. 01 - Libre deuda de patente
National identity card (copy)
Of the owner of the consignment or a representative.

Time frame

Waiting time in queue: Min.   5mn - Max.  15mn
Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. Uganda national bureau of standards import inspection and clearance regulations 2015
Uganda national bureau of standards import inspection and clearance regulations 2015
Section 5

Who certified this information ?

03/08/2018

Recourse: Uganda National Bureau of Standards

Entity in charge

Uganda National Bureau of Standards

Plot 2-12 Bypass Link, Bweyogerere Industrial Park, P.O. Box 6329, Kampala
Tel: +256 417 333 250 / +256 417 333 251
Email: info@unbs.go.ug
Website: www.unbs.go.ug
Directions: Google maps

Unit in charge

Office of the manager imports inspection

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
12
Obtain customs clearance

Contact details

Entity in charge

Uganda Revenue Authority

Hannington Road, Kampala

Unit in charge

URA customs

Mon: 00:01 - 00:00
Tue: 00:01 - 00:00
Wed: 00:01 - 00:00
Thu: 00:01 - 00:00
Fri: 00:01 - 00:00
Sat: 00:01 - 00:00
Sun: 00:01 - 00:00
Some stations like Mpondwe dont work 24 hours yet.

Expected results

1. 01 - Exit note
Exit note
2. 01 - Release order (original)
Release order (original)

Requirements

1. 01 - Libre deuda de patente
National identity card (copy)
Of the owner of the consignment or a representative.

Time frame

Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. EAC Customs Management Act 2004
EAC Customs Management Act 2004

Recourse: URA customs office

Entity in charge

URA customs office

URA Tower , plot M 193/4 Nakawa Industrial Area, P.O. Box 7279, Kampala
Tel: +256 323443610
Email: services@ura.go.ug
Website: ura.go.ug
Some stations like Mpondwe don't work 24 hrs

Unit in charge

URA customs

Mon: 00:01 - 00:00
Tue: 00:01 - 00:00
Wed: 00:01 - 00:00
Thu: 00:01 - 00:00
Fri: 00:01 - 00:00
Sat: 00:01 - 00:00
Sun: 00:01 - 00:00
Some stations like Mpondwe dont work 24 hours yet.